Answers to the most commonly
asked questions are below. For additional assistance, please
send us an e-mail.
- Do you offer dial-up Internet access?
No, but we recommend BasicISP dial-up services. Their price is only $6.95/month with no contracts needed and a 30-day money-back guarantee.
- What kinds of Website Options or Packages do you
Follow the links to our Web
and Web Hosting
pages for the available options. If your question still hasn't
been answered, contact us at email@example.com
or call (410) 996-0040 or toll free at (888) 321-1762.
- What type of platform do you operate on?
We utilize state-of-the-art Supermicro servers to feed
your Web pages to the world. Each Unix server utilizes the
latest "stable" versions of FreeBSD and Apache,
the world leader in server software. E-mail accounts are housed
on a comparably equipped and connected server in order to
improve performance and minimize traffic load levels to the
primary web server.
The servers are backed up nightly and monitored 24 hours/365
days a year.
- What is your connection to the internet?
Our current Internet feed is a multiple redundant 1.54 Mbps
- Can you register my Domain Name?
You can register your domain name online through our partnership
with Wild West Domains. Just click the link to
www.skiltechdomains.com and follow the
simple directions. You'll only need to enter your registration
and credit card information, as our technical data is already
incorporated in the online form. Please call or e-mail us
if you have questions.
- What if my Domain name is currently with another
Many of our clients have moved to SkilTech from another web
provider. This is not a problem, and your domain registrar
does not charge anything to transfer the DNS (domain name
server) settings, nor do we. We'll be happy to handle all
the paperwork for pointing your domain name to us at no charge.
- Does my Domain name remain my property if you register
it for me?
Yes. We always use your company information when we register
your domain name, so your domain name will always belong to
- Are there any hidden costs or charges that are not
None whatsoever. All fees and expenses will be included in
the quotation you receive before work begins on your site.
- Do your sites support Netscape or Internet Explorer?
Both! Our sites are designed to be fully functional with either
web browser, as well as the Mozilla
and Opera browsers.
Each platform has its own proprietary features, however we
won't use any that would provide a less than satisfactory
viewing experience in the other browser.
- Do you do custom graphic design?
Yes, we employ the services of commercial artists who can
edit or create the graphics or logos you need. In addition,
we can scan existing graphics or photos for use on your pages.
- Does it cost anything to update the information
on my web site after it has been created?
It depends on the scope and frequency of the updates. We generally
include a block of simple maintenance in the base package
price and will have any text updates you request completed
quickly - usually within 24 hours.
If, however, your site requires more frequent updates, contact
SkilTech for a quote. We can also develop "back end"
tools so you can do your own maintenance on your own time
schedule. While frequent updating can make your site a little
more expensive, it's also the only way to insure repeat visitors.
And that's the whole purpose, isn't it?